How Is Employee Experience Changing in 2022?

Posted on May 23, 2022 by wis_wp

To ensure a positive employee experience, it is essential to understand its changing dynamics. Read this blog to understand how employee experience is changing. 

Table Of Contents

1. Introduction 2. How is Employee Experience Changing in 2022? 3. To Conclude

Employee experience encapsulates what a person encounters during their tenure in a company. While customer experience has been the point of focus over the last few years, the pandemic has changed the outlook. Organizations are now investing in employee experience as employees are being recognized as the biggest asset. 

Moreover, one in four employees are willing to change their jobs if their experience in their current organization is not positive. 

Internal surveys are great to understand what your employees are experiencing in the organization. However, employee experience as a whole has changed.

Bonus Read: Does Space Management Improve Employee Experience? 

 

 

There is a Renewed Focus on Work-Life Balance

employee experience

While remote work was the only choice in 2020, 2021 saw a widescale adoption of hybrid work models. What was the lesson here? Employees are demanding workplace flexibility because they want a better work-life balance. 

The new 4-day work week trend is picking up in 2022. 15% of companies in the US that are already applying this system. Buffer adopted the 4-day workweek in May 2020. Consequently they found out that  91% of the employees were more productive and had a better employee experience.

Of course, shifting to a 4-day work week will require organization-level changes. This might include activities like enabling asynchronous work, wherein employees can work at their own pace. It also promises a better work-life balance for employees. 

For other companies, the choice to come to the office and when to come lies with the employees. Unlike the pre-pandemic landscape where life revolved around work, the current situation is all about managing work around one’s life. 

This has opened opportunities to bring more balance to work and life. Renewed focus on work-life balance is redefining employee experience. 

Also Read: Work Boundary or the Lack of It Causing Employee Burnout

 

Workplace Belongingness Is Now a Priority

Most companies already have a Diversity Equity and Inclusion (DEI) program for their employees. Although fundamentally flawed, such programs do reveal the reality. While research shows such initiatives increase inclusion by 20%, over 53% of remote employees are feeling lonelier than ever. This has led to reduced engagement and productivity.

No brownie points for guessing that reduced engagement can have an adverse effect on employee experience. 

Increasing the frequency of interactions is one-way companies can foster a feeling of belonging. Other effective ways of include informal group activities, review calls, in-person meetups, etc. Many companies prioritize such activities to increase engagement and improve employee experience. 

Recommended Reading: 4 Ways to Make a Hybrid Workplace Fair 

 

Reskilling Is Standard for a Superior Employee Experience

The last two years have brought about a lot of job uncertainty. This has pushed employees to re-skill themselves. Studies show that over 89% of employees surveyed would re-skill for a new job. Employees would prefer if companies supported their re-skilling journey by offering mentorship and providing learning materials. 

If companies want to give their workers a good employee experience, they need to consider re-training their staff seriously. Otherwise, they risk losing their skilled employees to competitors who offer those chances instead.

 

Flexible Perks Are More Common

employee experience system

There was a time when fixed perks would ensure employee satisfaction. But it is a thing of the past. Employees now know they are better off with flexible perks tailored to their specific needs.

Since flexible perks allow employees to personalize their benefits, it gives employees more control and fosters a positive employee experience. This also means companies have to understand the specific needs of employees. 

 

Internal Mobility Is a Necessity for Improved Employee Experience

Going by results from the Randstad RiseDmart report, about 43.2% of employees would like to find new roles within their company. Like it or not, you must enable such transitions if you want to foster a better employee experience at work. However, this is easier said than done, especially when employee and employer outlooks clash.

52.3% of employees compared to 73.5% of employers believe that there are enough internal mobility opportunities at work. This means companies have to work harder to know the employee expectations to provide a good employee experience.

 

Hyper Personalized Employee Experience is the Norm

Motivated employees tend to be more engaged and more productive at work. Providing hyper-personalized experience to your employees by streamlining their everyday activities can help improve their focus.  

In that case, you could get more quality work from your employees. Besides, they will have a strong employee experience too! No wonder employee experience tends toward hyper-personalization. After all, it is a win-win solution on both employee and company fronts.

Additional Read: Employee Experience: 5 Actions to Improve It

 

 

Employee Experience Moves Away From the Traditional HR Culture

employee experience software

Employees will rightly demand an enjoyable employee experience in the future. However, it will not solely be the responsibility of human resources managers like yourselves anymore. 

This is because employees will expect companies to provide holistic experiences, including a modern, tech-first, nurturing working environment. Since this extends beyond traditional HR duties different departments will have to work together to achieve this goal.

 

Employee experience is important and it is dynamic. It is possible to create a future of work where all employees feel like they belong. In order to keep up with the changing dynamics of employee experience, it is essential to give them a choice. 

Allowing your employees to choose what matters can help you adapt to the fundamental shift happening in employee experiences.

Want to stay updated with the latest employee experience trends? Subscribe to our blogs to get fortnightly updates. 

Posted under: Employee Experience

Employee Experience Improves with Parking Management

Posted on May 4, 2022 by wis_wp

Enhanced office parking can translate to better employee experience. And parking management software is the fix you need. This blog explores how parking management software is essential to improve employee experience. 

Table Of Contents

1. Why Parking Management Software is Vital for Better Employee Experience? 2. How to Improve Employee Experience with Parking Management Software? 3. To Conclude
employee experience

One reason employees want to stay home and work is the parking woes. 

Imagine spending hours stuck in traffic to reach work, only to wait in a long queue outside the parking lot. Your employees are likely to feel frustrated and start the day on a wrong note. It does not bode well for the employee experience. 

Yes, a satisfactory parking experience births a good employee experience, especially for the post-pandemic employees who gave up remote work reluctantly. From finding a parking space to exiting, the commute to work should be seamless. But how do you ensure that? 

Well, parking management software may have the answer.

 

In the “War for Talent,” employee experience can become a successful talent magnet. And at work, a highly effective way to earn employee loyalty and bring down attrition. 

Every employee touchpoint has to be meaningful. So your staff will feel more fulfilled in their roles and find purpose with the company. Parking automation via software is just one way of doing it. 

Also Read: How Space Management Improves Employee Experience 

 

Because the Pandemic is Still On

Since the new normal has been set, employees have become wary of public transits. Who knows what variant will lock us up at home again? 

The pandemic has not just changed the way we work. But also the way we travel to work. Personal mobility has become a preferred option for office returns today. As a result, the employee demands for safe parking have increased tenfold. 

It is also affecting the employee experience and retention more than organizations realize. So, if you plan to bring back employees anytime soon or want to offer fluid parking for a hybrid workforce, smart parking is the key to unlocking efficiency.  

 

Because Easy-to-Access Parking is Speedy Parking

parking management

Easy-to-access parking ensures your employees do not come to the office (or go back home) frustrated. And as you may know, happier employees are highly efficient. 

With the entire parking experience automated, your employees do not have to waste time driving around in circles. Drivers are likely to spend 33% less time searching for a spot with parking management software. 

They can easily enter the lot using a smartphone, go directly to their booked spot, park safely, and exit just as quickly. This saves them both time and fuel costs, resulting in a better employee experience. 

 

Because Employee Experience should be Consistent for All

Not everyone will come to work at the same time every day. With flexible and shift-based work, you will have to accommodate employees’ dynamic parking needs, whether they come in at 9 am or 1 pm. Or else your employee experience will suffer. 

To state simply, every employee’s experience will differ in the new normal. But if every touchpoint is automated to offer a smooth experience, including parking, you can offer a unified employee experience to remember. 

And this is important because only 13% of the employees are delighted with their experience. The rest are looking for better options before submitting their two weeks notice.

Bonus Read: 5 Actions to Improve Employee Experience 

 

 

a. Understand Employee Parking Needs for Improved Employee Experience 

To begin with, understand how employees occupy the current parking space and what type of parking needs they have. Do they desire a specific spot? Does the space cater well to vehicles other than cars? You should know the answers to such questions before deploying the software. 

After all, how the process goes will ultimately define the employee experience. And if they want to continue office-based work. 

The parking management software can act as a keen pair of eyes in such a scenario. You can collect parking data in real-time to assess the average occupancy rate and optimize the space for the expected demand. So, there will be no trial or error. 

Besides, your parking facility will not be used to its total capacity if you have a hybrid workforce. Based on the occupancy rate and idle spots in your facility, you can also lease or rent out a spot to people with parking needs and earn extra income. This way, you can ensure a quality employee experience and boost revenue at the same time.  

Recommended Reading: Designing a Hybrid Workplace for Better Space Management 

 

b. Block Specific Spots for Specific Teams 

While parking management software makes finding and booking a spot simple for all, you can go a step ahead to elevate the employee experience. 

If your company has different teams or departments working in-office daily, block specific spots for them. Employees will commute to work stress-free with a designated spot, knowing they will get a spot for sure. 

Moreover, you should divide specific spaces for staff with special needs. Like pregnant and disabled employees, visitors, or couriers. Mark them with proper signage and directions for easy access. This will improve the employee experience, as employees will feel valued and included. 



c. Track Data & Adjust to Ensure Better Employee Experience 

parking management software

Finally, remember employee experience is always a work in progress. You will need to adjust parking policies as employee needs change. And parking management software can help you do just that.

It can provide you with real-time occupancy data and analytic reports. Use the insights to understand traffic flow (foot and vehicle), demand patterns, and underutilized spaces. They can help you adapt and manage the lot optimally.

As a result, you can offer your employees contactless access, better security, and improved employee experience for their parking needs.

 

Staff parking may not seem critical for employee experience. But as discussed above, that is not the case. To ensure your employees have access to a safe and efficient parking lot, you should adopt parking management software soon. 

WorkInSync’s parking management software ticks all the boxes. It is incredibly user-friendly and offers real-time visibility of the lot. Your employees can book a spot in advance. No long queues, no congestion! 

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Posted under: Employee Experience

Employee Experience Improves Space Management

Posted on April 18, 2022 by wis_wp

Employee experience has been under the emphasis for quite some time now. And its direct correlation to proper space management is undeniable. But does space management really impact employee experience? This blog explores the same and points out how to optimize office space for better employee experience. 

Table Of Contents

1. Bad Space Management Affects Employee Experience 2. 2 Ways to Manage Your Space Better & Improve Employee Experience 3. To Conclude
employee experience

If you travel back 20 years from now, you will witness a life distinctly apart from the one we have now. Technology was not this advanced. And office spaces looked different. It was a sea of cubicles. 

The last decade changed that. Leaders realized that the open-office concept was better for employee collaboration and productivity. Hence, companies across the globe started redesigning their office space. The virtues of an open space workplace were too enticing to ignore. 

But then, two years back, the pandemic struck. And suddenly, there was this need to maintain social distancing. People realized that a workplace should be activity-based. 

Also, with the concept of hybrid going around, it is safe to say that our workplaces are changing. AGAIN! 

Gensler’s 2016 U.S. Workplace Survey showed that workplace design significantly impacts innovation. Innovative companies are five times more likely to focus on creating a workplace that prioritizes individual and collaborative areas. 

Also Read: 5 Ways to Improve Employee Experience 

69% of the businesses that have already transformed their office space to maintain workplace health and safety have increased employee experience and productivity. 

Furthermore, a CBRE survey revealed that 85% of employees want a mobile, activity-based workplace. Now, it is essential to note here that a mobile workplace doesn’t only refer to being able to work from anywhere. It also means that employees get to move around the office more. 

These numbers show that managing your office space is more important than ever, especially if you want to improve the employee experience. 

So, the question remains. How can space management create a positive employee experience? 

Well, let’s first see how inefficient space management can affect employees.

 

Even something as simple as outdated equipment can affect the overall well-being of your employees. Think of it like this. The desktops in your office are more than ten years old. They don’t operate properly. Employees get frustrated working on such desktops. They get angry. Their productivity gets affected. 

Or say the common areas in your workplace are not well-managed. There are not enough sitting arrangements. 

space management

Employees don’t get to relax well. They get frustrated and angry. They decide to quit the office. You get a new hire, but the same thing repeats. And suddenly, you are stuck in this vicious cycle. 

A study conducted by Hassell and Empirica Research showed that 37% of people are ready to work at a lower salary in an office with well-managed spaces. 

But what exactly do we mean by lousy space management? Well, suppose the bathroom is at an inconvenient location. Or certain parts of the building are difficult to reach. There are not enough desks or meeting rooms. 

All of this can add up to bad space management. 

Also, a hybrid workplace is characterized by its efficient space management. But if your office space is not designed to support the hybrid work approach, it beats the point. 

An article from Harvard Business Review said that 70% of employees feel more productive when working in natural light. At the same time, 33% of employees feel that their workplace doesn’t have adequate natural lighting. 

The same goes for using outdated space management technology. Studies have shown that it is a significant contributor to negative attitudes in your workplace. 

Factors like having quiet spaces for concentrative work, open areas for collaboration, and social distancing protocols to make everyone feel safe are necessary. If you don’t have it, you affect your employees’ workplace experience. 

So, how do you fix it? How can better space management improve the employee experience?

Bonus Read: Why do You Need Space Management in a Hybrid Workplace?

 

 

#1 Adopt Space Management Software

space management software

A space management solution will allow you to get a consolidated view of the office space. This can be integral to understanding how the workplace is being utilized. From desks to meeting rooms and parking to the cafeteria, you can get usage analytics. 

This usage analytics can help you optimize the workplace. For instance, there are desks in the office that remain empty most of the time. Instead of keeping those desks, you can convert those into open spaces where your employees can collaborate. 

Or you have a floor that tends to be overcrowded regardless of the number of employees you have in the office. You can design it better to prevent such instances. 

Most space management software comes with options to download space utilization reports. From desks to meeting rooms and parking spaces to the cafeteria, you can download several reports to see how the office is utilized. 

Again, this can be instrumental in helping you improve your space. 

An optimized workplace will ensure that your employees do not waste time, increasing their workplace experience. 

Also Read: 7 Signs You Need Space Management Software 

 

#2 Employee Experience? Focus on Improving the Office Space 

better employee experience

If you want to improve the employee experience, you must improve the space. Experts cite that a great work environment directly proportional to employee satisfaction should have a proper office space. 

An office that is well lit and ventilated will ensure that the employees feel good about the space. Workmind surveyed 1000 employees all across the U.K. 80% of the respondents said that indoor air quality and the office layout significantly impact their well-being. 

Your office should be well-ventilated. A well-ventilated office is a happy office. 

Hygiene is another factor that you should consider when improving your office space. One out of ten employees feels stressed using shared spaces like washrooms. By ensuring that these spaces are clean, you can reduce your employees’ stress. 

With WorkInSync’s sanitization workflow, you can automate the cleaning process. After every use, a desk or a meeting room can be thoroughly sanitized. This will keep the office space clean and ready for use at all times.

Recommended Read: 5 Hybrid Workplace Trends for 2022 

 

Employee experience is essential, especially if you want to create a productive work environment. And space management is an important piece that fits the employee experience puzzle. 

If you want to improve your office space and, at length, your employee experience, look no further than WorkInSync. A leading space management software, WorkInSync, keeps your office well-managed and organized. You can opt for a demo today to learn more. 

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Posted under: Employee Experience

Employee Experience : 5 Actions to Improve It

Posted on March 22, 2022 by wis_wp

Providing the best employee experience to your company workers can be challenging, given the dynamic nature of employee needs. Need help to boost it? This blog provides you with actionable tips.

Table Of Contents

1. Prioritize Employee Well-Being as a Part of Employee Experience  2. Recognize Their Contributions at Work 3. Develop a Conducive Learning Environment at Work 4. Focus On Building a Positive Company Culture for a Better Employee Experience  5. Be Open to Feedback about Employee Experience  6. Conclusion

Organizations can no longer do the bare minimum and expect employees to stay. As hybrid workplaces become more commonplace, employees will want to switch jobs for more flexibility. 

This is why companies need to work harder to ensure a positive employee experience. They need to meet the changing employee expectations at every step. And it requires doing a lot more than giving your employees a few perks at work.

So, what should companies like yours do? For starters, get over the notion that positive employee experiences are accidental. When, in fact, positive experiences involve carefully planned actions that make employees feel valued at work.

Now, the question is – what practical steps can you take to improve the employee experience at your workplace? Here are five actions to help you get started if you are lost. 

Also Read: 4 Employee Safety Tools to RTO 

 

One of the best ways to improve employee experience is prioritizing their well-being. Yet, most companies fail to do so.

According to an IBM survey, only 46% of employees felt their physical and mental health needs were met at work. They complained that there was a disruption in their work life balance. This gap is apparent.

Employers are not paying enough attention to employee health concerns, let alone catering to them.

Today, employees want their work environment to prioritize their physical and mental health. They want well-planned provisions for workplace flexibility, mental health, inclusivity, etc.

But does that mean you need to immediately cater to all these needs to boost the employee experience? Not necessarily. You can ask your employees to first fill out a survey to understand their most pressing requirements.

Once you have a clear idea, focus on meeting one expectation at a time. Doing this lowers the pressure of creating a meaningful employee experience and ensures your employee concerns are addressed on time.

Additional read: Hybrid Workplace Policy: A Guide for HR managers

 

Workplace recognition is a known driver of better employee engagement rates.  And a research from Quantum Workplace shows that up to 2.7X times in some cases. It is also a bridge for providing a positive employee experience. So, if you haven’t given your employees a pat on the back recently, you should start recognizing their efforts more often.

Start small by keeping track of employee progress and complimenting them publicly on their work. Or, go bigger and set up a rewards and recognition program to become more consistent and intentional with rewarding employees. Here’s how you can create one:

a. Have a monthly peer-to-peer recognition session wherein coworkers appreciate individual efforts. This will also help boost trust and team spirit among coworkers, thereby fostering a positive employee experience.

b. Give recognition in the way your workers like. Instead of going for a stock approach, tweak your strategy based on their preference. 

c. Give compliments that highlight specific areas of their work and recognize the small achievements.

Recognizing employee contributions may seem trivial at first. However, it goes a long way in boosting employee motivation and employee experience.

Recommended Reading: These RTO Stats show the Hybrid Workplace is Here to Stay 

 

Everyone wants to upskill to earn a raise or bag exciting opportunities. So, it should be no surprise that employees (up to 89%) would readily reskill if their jobs required it. Additionally, they would prefer their workplaces to provide training to help them pursue their goals. This is why implementing a learning policy can help take your company’s employee experience to the next level.

If you want to create a learning-first work culture, you can do a few things.

a. Recognize areas where employees can grow and provide feedback and necessary tips. 

b. Ask employees about their career goals and work and offer online courses in line with them. Doing this helps keep employees motivated and builds a positive employee experience.

c. Compile company-wide learning resources to promote quick upskilling of new hires.

Remember, your company employees already have their learning preferences. So be mindful of them while implementing a learning policy company-wide, and you will improve the employee experience indirectly.

Bonus Read: Managers’ POV On Remote Working 

 

Companies that aren’t focusing on bettering their work culture are missing out! Did you know a great company culture can improve employee experience and boost retention? Yes! According to research, 73% of employees have changed jobs citing poor company culture.

The best way to improve company culture quickly is to remove the negative influences. HR teams can float a survey to understand how employees perceive their employee experience and the company work culture. This can provide valuable insight into problem areas to tackle.

For instance, if your data shows a communication gap between managers and employees, you could conduct a training session on communication. Or start team-building initiatives, group discussions, and more to address the same.

Solving such work culture-related problems systematically can boost your employee experience.

Bonus read: Can the Hybrid Work Model Help Improve Talent Retention?

 

While the above tips can help you improve your employee experience dramatically, there is one foolproof method that trumps them all. Nothing works as well as listening to your employees and implementing their suggestions. After all, this shows you value their opinions.

The easiest way to start asking for employee feedback? Just float an anonymous company-wide survey. This gives employees a safe platform to voice their concerns without the fear of facing repercussions. You could go a step further and deploy open channels to help relay employee concerns at any point in time.

You could ask suggestions from new hires and employees leaving the company to take your employee experience a notch higher.

 

The road to creating a positive employee experience is a never-ending one. Since employee expectations are dynamic and change over time, human resources executives need to stay on top of workers’ needs.

So, listen to your employees to understand their needs and take strategic steps to cater to them. This will boost your employee experience and improve employee satisfaction and retention! And, as always, technology can come to your aid. 

If you want a workplace solution to communicate effectively with your team, then WorkInSync is your one-stop solution. This workplace management solution helps you collaborate with your team seamlessly with features like team planner, employee preference and much more. 

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Posted under: Employee Experience