Organizations can no longer do the bare minimum and expect employees to stay. As hybrid workplaces become more commonplace, employees will want to switch jobs for more flexibility.
This is why companies need to work harder to ensure a positive employee experience. They need to meet the changing employee expectations at every step. And it requires doing a lot more than giving your employees a few perks at work.
So, what should companies like yours do? For starters, get over the notion that positive employee experiences are accidental. When, in fact, positive experiences involve carefully planned actions that make employees feel valued at work.
Now, the question is – what practical steps can you take to improve the employee experience at your workplace? Here are five actions to help you get started if you are lost.
Also Read: 4 Employee Safety Tools to RTO
Prioritize Employee Well-Being as a Part of Employee Experience
One of the best ways to improve employee experience is prioritizing their well-being. Yet, most companies fail to do so.
According to an IBM survey, only 46% of employees felt their physical and mental health needs were met at work. They complained that there was a disruption in their work life balance. This gap is apparent.
Employers are not paying enough attention to employee health concerns, let alone catering to them.
Today, employees want their work environment to prioritize their physical and mental health. They want well-planned provisions for workplace flexibility, mental health, inclusivity, etc.
But does that mean you need to immediately cater to all these needs to boost the employee experience? Not necessarily. You can ask your employees to first fill out a survey to understand their most pressing requirements.
Once you have a clear idea, focus on meeting one expectation at a time. Doing this lowers the pressure of creating a meaningful employee experience and ensures your employee concerns are addressed on time.
Additional read: Hybrid Workplace Policy: A Guide for HR managers
Recognize Their Contributions at Work
Workplace recognition is a known driver of better employee engagement rates. And a research from Quantum Workplace shows that up to 2.7X times in some cases. It is also a bridge for providing a positive employee experience. So, if you haven’t given your employees a pat on the back recently, you should start recognizing their efforts more often.
Start small by keeping track of employee progress and complimenting them publicly on their work. Or, go bigger and set up a rewards and recognition program to become more consistent and intentional with rewarding employees. Here’s how you can create one:
a. Have a monthly peer-to-peer recognition session wherein coworkers appreciate individual efforts. This will also help boost trust and team spirit among coworkers, thereby fostering a positive employee experience.
b. Give recognition in the way your workers like. Instead of going for a stock approach, tweak your strategy based on their preference.
c. Give compliments that highlight specific areas of their work and recognize the small achievements.
Recognizing employee contributions may seem trivial at first. However, it goes a long way in boosting employee motivation and employee experience.
Recommended Reading: These RTO Stats show the Hybrid Workplace is Here to Stay
Develop a Conducive Learning Environment at Work
Everyone wants to upskill to earn a raise or bag exciting opportunities. So, it should be no surprise that employees (up to 89%) would readily reskill if their jobs required it. Additionally, they would prefer their workplaces to provide training to help them pursue their goals. This is why implementing a learning policy can help take your company’s employee experience to the next level.
If you want to create a learning-first work culture, you can do a few things.
a. Recognize areas where employees can grow and provide feedback and necessary tips.
b. Ask employees about their career goals and work and offer online courses in line with them. Doing this helps keep employees motivated and builds a positive employee experience.
c. Compile company-wide learning resources to promote quick upskilling of new hires.
Remember, your company employees already have their learning preferences. So be mindful of them while implementing a learning policy company-wide, and you will improve the employee experience indirectly.
Bonus Read: Managers’ POV On Remote Working
Focus On Building a Positive Company Culture for Improved Employee Experience
Companies that aren’t focusing on bettering their work culture are missing out! Did you know a great company culture can improve employee experience and boost retention? Yes! According to research, 73% of employees have changed jobs citing poor company culture.
The best way to improve company culture quickly is to remove the negative influences. HR teams can float a survey to understand how employees perceive their employee experience and the company work culture. This can provide valuable insight into problem areas to tackle.
For instance, if your data shows a communication gap between managers and employees, you could conduct a training session on communication. Or start team-building initiatives, group discussions, and more to address the same.
Solving such work culture-related problems systematically can boost your employee experience.
Bonus read: Can the Hybrid Work Model Help Improve Talent Retention?
Be Open to Feedback about Employee Experience
While the above tips can help you improve your employee experience dramatically, there is one foolproof method that trumps them all. Nothing works as well as listening to your employees and implementing their suggestions. After all, this shows you value their opinions.
The easiest way to start asking for employee feedback? Just float an anonymous company-wide survey. This gives employees a safe platform to voice their concerns without the fear of facing repercussions. You could go a step further and deploy open channels to help relay employee concerns at any point in time.
You could ask suggestions from new hires and employees leaving the company to take your employee experience a notch higher.
The road to creating a positive employee experience is a never-ending one. Since employee expectations are dynamic and change over time, human resources executives need to stay on top of workers’ needs.
So, listen to your employees to understand their needs and take strategic steps to cater to them. This will boost your employee experience and improve employee satisfaction and retention! And, as always, technology can come to your aid.
If you want a workplace solution to communicate effectively with your team, then WorkInSync is your one-stop solution. This workplace management solution helps you collaborate with your team seamlessly with features like team planner, employee preference and much more.
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